近年来,靖江市公安局持续深化“放管服”改革,以群众期盼、企业需求为导向,全力推行“马上办、网上办、掌上办、一次办”,努力发挥最大警务效能,打造最优营商环境,方便了群众和企业,高质量服务当地社会经济发展。

“我们在‘放管服’改革中,紧盯群众期盼和发展需要,把服务‘大餐’升级成‘套餐’,不断为群众和企业提供更多的服务选项,从而最大限度地满足了个人和企业日益增长的个性化服务需求。”靖江市副市长、公安局局长周如勇说。

配送全料“套餐”,服务便民多样

靖江市公安局在深化“放管服”改革工作中,着力围绕服务供给侧做文章,做到群众、企业有所呼,警方所有应,为发展赋予了新动能。“我们推出预约服务、上门服务、延时服务、热线服务等系列服务‘大餐’之后,因势而为,又推出了自助服务、即时服务、特需服务等全料服务‘套餐’,深受群众和企业欢迎。”靖江市公安局出入境管理大队大队长刘青说。

今年1月,靖江某公司负责人郭先生去国外洽谈业务,在上海浦东机场取登机牌时发现护照过期,心急如焚。随即,他拨打了“老卞在线”,卞大林当即为他重新申办护照。当天下午,在靖江警方的协调下,江苏省公安厅完成制证,郭先生通过绿色通道领取了护照。

除此之外,靖江市公安局为了方便企业人员赴香港商务活动申请商务备案,前置调查走访,形成调查报告,实行上门服务,一次办结。同时,针对商务活动需要多次往返港澳的情况,积极帮助企业人员申请办理“一年多次”业务。今年以来,共为群众提供个性服务217人次,为71家企业赴香港商务活动受理备案提供了特需服务。

着眼服务提速,挖潜力提能力

靖江市公安局全面推行简政放权后,政务服务中心的行政审批大厅和出入境大厅所有公安窗口审批事项减至69项。同时将行政审批大厅原来的1个审核窗口、2个户籍服务窗口、2个综合服务窗口,全部整合成4个综合服务窗口、1个审核窗口。

“改革之后,我们实行‘一窗通办’,对于所有行政审批事项,行政审批大厅审批窗口都要受理,从新靖江论坛而全面提升服务效能、减少群众多头跑腿,此举对窗口受理民警、辅警的能力提出了更高要求,人员素质要变单能为多能。”靖江市公安局行政服务科科长刘晓东介绍。

为了全面实施“一窗通办”,窗口民警、辅警还将受理的所有审批业务全部整理成条目,审批流程、所需材料、办结时限等作为基本功列为窗口工作人员每天靖江人才网晨会学习的必修课,要求做到人人过关,并且实行先过关后上岗,为“一窗通办”提供了有力支撑。

立报立审立办,大力推行立等可取是靖江市公安局行政服务的一大亮点。除需要现场调查审核的事项以外,其他事项一律实行立审,临时身份证实行立办、3分钟现场取,对于无法马上领取的,提供暖心寄递服务。在政府支持下,窗口服务对残疾人和年满65周岁以上的老人、现役军人家属和退役军人实行免费寄递送达,所需经费全额保障,累计免费服务86人次。

强化数据赋靖江招聘网能,惠民生促发展

靖江市公安局在优化营商环境工作中,不仅善于创新创优,还全力推进“智慧公安、数据警务”建设,解放了警力,提升了服务效能。

设立“24小时公安自助服务区”,群众在自助服务区不仅能办理交通违法扣6分以下的车驾管业务,还可以通过往来港澳通行证二次签注机、出入境证照自助取证机和居民社保信息查询下载终端办理业务。“24小时公安自助服务区”投入使用1年来,出入境证照自助取证机累计发放出入境证件1.4万余本,市民通过往来港澳通行证二次签注机累计自助办理签注6000余次。

为了扩大覆盖面,让更多的群众共享改革红利,除“24小时公安自助服务区”外,靖江市公安局在城区两个警务工作站投放了移动自助服务终微靖江端,承担出入境6项受理业务的分理点增加到4个,实现了“东西南北中、城乡全覆盖”。

此外,依托“大数据”升级“靖江公安微警务”掌上服务平台和公安政务服务网,打通信息壁垒。在69项行政审批业务中,“最多跑一次”业务拓展到24项、“不见面审批”业务增加到6项,实现了“一网办”与“一窗办”相互融合、相互支撑。同bbs523.com时,在政务服务中心公安窗口开通人脸自动识别系统,不仅服务了执法实战,还为忘记携带身份证件的群众提供容缺受理服务。截至目前,通过网上受理备案、行政许可事项1670件次,掌上办结526件,微警务关注人员增加到了12万人。

来源:泰州日报

 

In recent years, Jingjiang Public Security Bureau has continuously deepened the reform of “releasing control clothes”. Guided by the expectations of the masses and the needs of enterprises, it has made every effort to implement “immediately, online, handheld and once-run”. It has made great efforts to exert the greatest policing effectiveness, create the best business environment, facilitate the masses and enterprises, and provide high-quality services to the local socio-economic development. “In the reform of”release and control clothing”, we should pay close attention to the expectations and development needs of the masses, upgrade the service of”big meal”to”set meal”, and constantly provide more service options for the masses and enterprises, so as to maximize the individual and enterprise’s growing demand for personalized services.” Zhou Ruyong, Vice Mayor of Jingjiang City and Director of Public Security Bureau, said. In deepening the reform of “release and control uniforms”, Jingjiang Public Security Bureau focuses on the supply side of services, so that the masses and enterprises can have a voice, and the police should give new momentum to development. “After introducing a series of services such as booking service, door-to-door service, delay service, hotline service and so on,’Big meal’, we have offered self-service, instant service, special demand service and other full-service’set meals’, which are welcomed by the masses and enterprises. Liu Qing, captain of the entry-exit management brigade of Jingjiang Public Security Bureau, said. In January this year, Mr. Guo, the head of a company in Jingjiang, went abroad to discuss business. When he got his boarding pass at Pudong Airport in Shanghai, he found that his passport had expired, and he was very anxious. Then he dialed Lao Bian-bian-bian and Bian Dalin immediately re-applied for his passport. In the afternoon of that day, under the coordination of Jingjiang police, Jiangsu Provincial Public Security Department completed the certification, Mr. Guo received his passport through the green channel. In addition, in order to facilitate business personnel to go to Hong Kong to apply for business records, the Jingjiang Public Security Bureau conducted pre-investigation visits, formed investigation reports, implemented door-to-door services, and completed them at one time. At the same time, in view of the fact that business activities require many trips to and from Hong Kong and Macao, we actively help business personnel to apply for “more than one year” business. Since this year, 217 people have provided personality services to the public, and 71 enterprises have provided special services for business activities in Hong Kong. With a view to speeding up the service and tapping the potential to improve the ability of Jingjiang Public Security Bureau to implement the decentralization of simplified administration, the number of items examined and approved by all public security windows in the administrative examination and approval hall and entry-exit Hall of the government service center has been reduced to 69. At the same time, the original one audit window, two household registration service windows and two comprehensive service windows of the administrative approval hall are all integrated into four comprehensive service windows and one audit window. “After the reform, we have implemented the policy of”one window for all”and the approval window of the administrative approval hall should be accepted for all administrative approval matters. We should comprehensively improve the service efficiency and reduce the number of people running errands from the Xinjingjiang Forum, which puts forward higher requirements for the ability of the window to accept the civilian police and auxiliary police, and the quality of the personnel should be changed from single to multi-functional.” Liu Xiaodong, Chief of Administrative Services Section of Jingjiang Public Security Bureau, introduced. In order to fully implement the “one window operation”, the window police and auxiliary police will also organize all the examination and approval business into entries. The examination and approval process, required materials and completion time limit are listed as the basic skills required for window staff to study in the morning meeting of Jingjiang Talent Network every day. It requires that everyone pass the customs and then go on duty, which provides a powerful support for “one window operation”. Bracing. It is a highlight of Jingjiang Public Security Bureau’s administrative service to set up a report, set up an examination and set up an office, and vigorously promote the establishment of a waiting system. In addition to the matters requiring on-site investigation and examination, all other matters shall be put on trial. The temporary identification certificate shall be established and taken on-site for 3 minutes. Warm heart delivery service shall be provided for those who cannot be collected immediately. With the support of the government, window services provide free delivery to disabled persons and elderly people over 65 years of age, family members of active servicemen and retired servicemen. The required funds are fully guaranteed and the total number of free services is 86. In the work of optimizing business environment, Jingjiang Public Security Bureau is not only good at innovation and excellence, but also fully promotes the construction of “intelligent public security, data police”, liberates police force and improves service efficiency. The establishment of “24-hour public security self-service zones” in the self-service zones can not only handle the traffic illegal deduction of less than 6 points of driving management business, but also through the two-time ticket-signing machine between Hong Kong and Macao, entry and exit license self-service card-collecting machine and residents’social security information inquiry and download terminal for business. “24-hour Public Security Self-service Zone” has been put into use for one year. More than 14,000 copies of exit and entry certificates have been issued by the self-service card collector, and more than 6,000 self-service notes have been processed by the public through the twice-signing machine of Hong Kong and Macao passes. In order to expand coverage and allow more people to share the reform dividend, besides “24-hour self-service area for public security”, Jingjiang Public Security Bureau has put mobile self-service on two police stations in the urban area, and increased the number of points of processing six entry-exit business to four, thus realizing “full coverage of east, west, north, south, central and urban and rural areas”. In addition, relying on “big data” to upgrade the “Jingjiang Public Security Micropolicing” palm service platform and public security government service network, to fight information barriers. Among 69 administrative examination and approval businesses, the business of “running once at most” has been expanded to 24 and the business of “invisible examination and approval” has increased to 6, thus realizing the integration and mutual support of “one network office” and “one window office”. With bbs523.com, the automatic face recognition system was opened in the public security window of the government service center, which not only served the actual law enforcement, but also provided tolerance and acceptance services for people who forgot to carry identity documents. Up to now, through online acceptance of 1670 records and administrative licensing items, 526 handheld cases have been handled, and the number of micro-police personnel concerned has increased to 120,000. Source: Taizhou Daily & nbsp;

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